Introducing Newcastle Financial Services Limited

If the last few years have taught us anything, it’s that making sure your money is working as hard as it can is now more important than it has ever been. And it’s not just about investments – have you thought about tax or the impact of inflation on your savings or how to mitigate against Inheritance Tax liabilities and reduce problems for your relatives when you die.

This sounds complicated. But with the help of Newcastle Financial Services Limited (NFSL) and advice from one of their Financial Planning Managers, who can help you understand and appreciate your financial planning needs, it doesn’t have to be.

Who are NFSL?

Newcastle Financial Services Limited – a reassuringly familiar and trusted name in financial services in the North East – is a wholly-owned subsidiary of Newcastle Building Society.

What does NFSL do?

The advisers at NFSL spend time getting to understand your investment needs – face-to-face. They are experienced and professionally qualified to offer investment advice, at a time when it’s becoming increasingly difficult to obtain financial advice on the High Street. They have been offering investment advice for many years and will be maintaining and improving the investment planning services for customers.

Why use NFSL?

There's a growing trend for individuals to want to take control of their financial affairs. They're looking for:

Confidence in the company they choose to work with In a recent survey 97% of NFSL customers said they were satisfied or very satisfied with the service they received.*

A face-to-face relationship with an expert in the field The Financial Planning Managers are professional, experienced and fully qualified to offer financial advice.

Advice and guidance to help them meet their investment goals Financial Planning Managers use the information you give them about your personal circumstances and investment ambitions, then recommend an investment strategy which aims to meet them.

A long-term relationship If you subscribe to the Ongoing Monitor & Review Service, the Financial Planning Managers will continue to review and monitor the performance of your investments, and if necessary consider adjustments to meet your changing circumstances.

More for their money Additional benefits for those agreeing to take the Monitor and Review Service, include a standard Will** and exclusive rates on some deposit savings products.***

*Telephone survey undertaken in September/October 2014 to 128 NFSL customers. **The Will Writing service is not part of the Openwork offering and is offered in its own right. Openwork Limited accept no responsibility for this aspect of our business. Will writing is not regulated by the Financial Conduct Authority.***Deposit savings products are not offered by Openwork Limited and Openwork accepts no responsibility for this aspect of our business. The Financial Planning Managers may refer you to the staff of Newcastle Building Society who may offer these types of products.

How does the Financial Planning service work?

The NFSL Financial Planning Managers get to know you personally and understand your financial goals. They use their skills and knowledge of the financial products offered by Openwork to recommend solutions to meet these goals.

There are 6 key steps to the NFSL Financial Planning Service. Each step is specifically designed to help ensure your investment needs and goals are met.

For more information, download our guide below.

How our Financial Planning Service works guide »

How we monitor and review

On-going personal service– now and in the future.

Newcastle Financial Services Limited believe in building long term relationships. It's in recognition of the fact that an investment strategy is rarely a 'one-off' arrangement and needs to be reviewed on a regular basis - as your personal circumstances and financial ambitions change over time.

It is for this very reason NFSL have created their Monitor and Review Service, a proactive approach to keeping you fully up-to-date with everything you need to know about factors which might have an impact on your investment goals. See the benefits of the Monitor & Review Service...

Access to an Adviser Access to your Financial Planning Manager any time you have a query or want an update on how your investments are performing.
Annual review Your Financial Planning Manager will send you an invitation for a face-to-face annual review, to make sure your money is working as hard as it possibly can. Your personal circumstances and financial aspirations will also be reviewed.
Personalised Annual Update An easy to understand update detailing your investments and how your selected funds are performing.
Regular newsletters & information Providing you with comment, information and insight – plus information on how the Budget may affect you.
No to up fees You will not be charged the £400 Understanding & Analysis fee for topping existing investments or for additional investments.
Free advice after death of plan holder Following the death of a plan holder, your beneficiaries will not be charged the upfront fee if they take advice, re-invest the funds and continue with the Monitor & Review Service.
Fund investment administration Removing the hassle by providing general file maintenance, change of personal details, record-keeping and liaison between you and the product provider.
Changes to Trust Documents General administration of trust documentation and liaison between you and the fund provider.
Invitations to exclusive seminars Exclusive events keeping you up-to-date on wider financial matters.
Will Writing* A standard Will writing service or review and redrafting of an existing Will Writing* Will if required.
Savings products** From time to time we may make available exclusive savings accounts for customers on our Ongoing Service.
Telephone support A dedicated helpline to answer your queries if your Financial Planning Manager is not available.***

*The Will Writing Service and estate planning service are not part of the Openwork offering and are offered in our own right. Openwork Ltd accept no responsibility for this aspect of our business. The offer is limited to the cost of a standard single Will. Customers who already hold a Will arranged through Newcastle Building Society will qualify for a one off discount equivalent to the cost of a standard single Will from any future products or services they arrange through the Newcastle Building Society estate planning service. Will writing and the estate planning service is not regulated by the Financial Conduct Authority.

**Deposit savings products are not offered by Openwork Limited and Openwork accepts no responsibility for this aspect of our business. The NFSL Financial Planning Managers may refer you to the staff of Newcastle Building Society who may offer these types of products.

***Telephone support is available 9am - 5pm Monday to Friday.

Newcastle Financial Services Limited offers a 'restricted advice' service which means that they offer advice on products and services from a limited number of companies available through Openwork Limited.

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Need Some Help?

  • Speak to a Financial Planning Manager
    0345 600 43309am - 5pm Monday to Friday (local rate charge but calls from mobiles may cost more)