Key Facts

On 1 April 2013 the regulation of mortgage sales transferred from the FSA to the Financial Conduct Authority (FCA). The regulation means that:

  • You will get clear information about mortgages and mortgage services in a standard keyfacts format. This makes it easier for you to compare mortgages and services from different lenders.
  • Price information (including the APR) in any mortgage advertising and marketing material must be clear.
  • When you receive advice from a firm they must make sure that they recommend a suitable mortgage based on your needs and circumstances.
  • Charges must not be excessive.
  • There are new standards offering greater protection should you get into arrears with your mortgage.

What is keyfacts?

To help make things easier for you, firms will give you documents containing the keyfacts logo (as shown below) to signify the importance. It is important that you read and understand them and look out for the keyfacts logo.

Key Facts

The Money Advice Service

The Money Advice Service is a free, independent service set up by the Government. To find out more about keyfacts and the regulations, please visit their consumer website.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Mortgage Help & Next Steps

  • Talk to our mortgage advisors
    0845 600 4367
  • Or pop into your local branch
    FIND YOUR BRANCH
 
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