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Phil has been the Society’s Chairman since the 2013 AGM. He is a Fellow of the Chartered Association of Certified Accountants.
He is the Chair of Newcastle Strategic Solutions Limited and a Director of Newcastle Systems Management Limited. He has held a number of senior Board positions, including that of Managing Director (UK) of Northgate PLC, which he held for more than seven years; this followed six years as Finance Director.
He was Vice Chairman of Cumbria Partnership NHS foundation trust for four years. Phil brings 37 years of business experience to the Society’s Board. His skills and expertise were recognised recently when he was awarded ‘North East Non-Executive of the Year 2015’ at the North East Business Executive of the Year Awards.
Andrew became the Society’s Chief Executive in May 2015 having joined the Board as Chief Operating Officer in January 2014.
He has a track record in transforming and developing businesses, with more than 30 years’ business experience and over 20 years in the mutual sector. He has held leadership roles as both an Executive and a Non-Executive Director. As the former Chief Executive of Engage Mutual Assurance, he led the organisation for over 10 years, through a period of sustained growth and innovation.
Andrew gained his strong customer focus through his early career in marketing and customer service roles with British Airways, Barclays and National & Provincial Building Society. An advocate of mutuality, he was previously Chairman of Mutuo, an independent organisation that promotes the development of new and existing mutuals to Government. Andrew recently joined the Board of the Community Foundation Tyne & Wear and Northumberland.
Stuart joined our Society as Customer Director in 2017. He is an Associate of the Chartered Institute of Bankers and holds the Customer Experience Professionals Association qualification for senior business leaders.
Stuart has more than three decades' customer service experience in the financial services sector, including with Virgin Money, RBS International, and NatWest. He is responsible for ensuring Newcastle Building Society members receive a stand out experience, whether across its branch network, via telephone or online.
David joined the Society in 2018 as Chief Financial Officer.
John is the Society’s Deputy Chairman and Senior Independent Director. John is a Fellow of the Institute of Chartered Accountants and brings to the Society a significant amount of experience of both the banking and building society sectors.
Ian has extensive experience in financial services and was Chief Executive of Leeds Building Society for 16 years until his retirement in 2011.
Karen has an extensive customer services background within the consumer sector and is extremely people and customer focused.
Bryce Glover is a highly experienced director who has operated at Executive Committee and Board level in a number of leading UK financial services businesses.
Anne is an HR professional with extensive Executive and Board level experience, across a broad range of sectors including retail, financial services, telecommunications., manufacturing and FMCG.
Mick spent 21 years as a Partner and nine years as Office Senior Partner at KPMG Newcastle, where he was responsible for driving growth and expansion.
Adam joined the Board after the Society’s AGM in April 2019 and also became a member of the Group Risk Committee at the same time.