Media Enquiries

If you're a journalist please contact our press office with any enquiry and we will be happy to help.


If you're a customer and have a mortgage or savings enquiry, please call 0345 734 4345.*


*Calls to 03 numbers, cost the same as a call to a standard ‘01’ or ‘02’ landline number, even when calling from a mobile. Calls from landlines and mobiles are included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call.

We can provide you with:

  • Our latest news and comment
  • Further information about our products and services
  • Case studies
  • Images/ logos

Contact Information

Amy Nichols
External Communications Lead

T: (0191) 295 7840
M: 07483 342 580 (Out of hours)

Chris Hoy
External Communications Manager

M: 07483 452 461

Alternatively, you can email and one of the team will get back to you.