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Please note: We are doing everything possible to maintain full service including extending our opening hours back to more normal hours.

At times we may still see challenges caused by COVID-19 so please always call ahead if travelling any distance or making a special trip.

If you’d like to open a new account in-branch, you may need to arrange an appointment. Before visiting please call ahead. 

Newcastle - Northumberland Street

  • 136 Northumberland St,
    Newcastle upon Tyne,
    Tyne & Wear
    NE1 7DQ

  • Tel : 01912614940

  • Monday 9:00am - 4:00pm
    Tuesday 9:00am - 4:00pm
    Wednesday 9:00am - 4:00pm
    Thursday 9:00am - 4:00pm
    Friday 9:00am - 4:00pm
    Saturday 9:00am - 12:00pm
    Sunday Closed - Closed
Book an appointment

In-branch services

  • Financial Adviser – Appointment only
  • Estate Planning Consultant – Appointment only
  • Mortgage Adviser - In branch appointments and via telephone
  • Insurance Specialist – Offering both face to face & telephone home insurance quotes


  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping


  • Private interview room(s)
  • Community Space

Additional Information

  • Branch Manager – Kelly Beattie
  • This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.
  • Book an appointment

General Information

Located in the heart of the city, Newcastle Building Society Northumberland Street branch is one of our flag ship branches. Our friendly and knowledgeable team can provide you with a valuable experience. Offering a range of mortgage and savings products, along with access to face to face financial advice from Newcastle Financial Advisers Limited, our Northumberland Street branch will be sure to meet your needs.

The exceptional team of staff have years of experience and will strive to ensure you have a memorable experience with Newcastle Building Society. The branch is just a short walk away from Haymarket Metro and can be easily accessed due to the parking facilities that are located nearby.