Our People

We are proud of our record of creating opportunities for progression across the Society.  Explore the journeys some of our team have made with us and see how we can help you grow and develop in your career.

  • Business Development Manager

    Business Development Manager

    Francesco joined the Society in 2007 as an Assistant Customer Advisor at our Chester le Street Branch. Through a lot of hard work and commitment, Francesco rose up through the Branch Network eventually becoming Senior Branch Manager in one of our flagship Newcastle city centre branches.

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  • Senior HR Business Partner

    Senior HR Business Partner

    Cheryl joined the Society in 2001 as a Customer Service Advisor in one of our Customer Services Teams, progressing to Team Leader in 2004 and becoming Team Manager in 2006. In 2011, Cheryl decided to take a position within the Society’s HR team, and after taking maternity leave with her daughter in 2014, became our Human Resources Manager a year later.

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  • IT Service Control Manager

    IT Service Control Manager

    Laura joined the Society as a Sales Advisor in 2006 within the Society’s Contact Centre. Laura moved over to the IT Service team in 2010 and received training and qualifications in IT best practice.

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  • Contracts & Accounts Manager

    Contracts & Accounts Manager

    Suzanne is a Contract & Accounts Manager with the Society’s wholly owned subsidiary, Newcastle Strategic Solutions Ltd. Suzanne’s story with the Society began in 1999 in the Mortgage Services department, eventually becoming Team Manager in 2004.

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  • Head of Customer Service Centre

    Head of Customer Service Centre

    Carol is Head of Customer Service Centre with the Society’s wholly owned subsidiary, Newcastle Strategic Solutions Ltd. Carol joined the Society in 1990 as a Clerk in the Mortgage Services department, becoming Section Leader little over a year later.

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  • Head of Reporting Operations

    Head of Reporting Operations

    Andrew joined the Society as part of a business studies degree course at Sunderland University in 1998. During his placement year Andrew gained exposure to all areas of the Finance function notably Operations, Reporting, and Treasury. Having finished his degree course in July 2000 Andrew rejoined the Society on a permanent basis as Operations Officer.

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Help and FAQs

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