Bereavement Support

Free to use Bereavement Notification and Advice Service provided by Co-op Legal Services.

Through our partner, Co-op Legal Services, we can help bereaved families with free practical support and guidance when dealing with the affairs of a loved one.

This free service can provide much needed support at what can be a difficult time. The Co-op Legal Services Bereavement team can help you with:

Registering the death

Co-op Legal Services will explain the registration process and provide guidance if the death has been referred to the coroner.

Notifying financial institutions

Co-op Legal Services can provide you with pre-populated letters to send to banks, building societies and other financial institutions. This is important to prevent attempted identify fraud or unwanted transactions.

Stopping unwanted mail

By activating mail suppression, Co-op Legal Services can stop unwanted junk mail being sent to the deceased.


Co-op Legal Services can refer you to the Government Tell Us Once (TUO) service and provide pre-populated letters to notify the DVLA, DWP and other organisations where the TUO service is not available.

Managing social media accounts

The Co-op Legal Services team can provide advice on how to close or memorialise a loved one’s social media accounts.

Notifying insurance providers

Co-op Legal Services can help you get in touch with home and car insurers to let them know your loved one has died.

Estate Administration

The Co-op Legal Services team can let you know if probate is likely to be needed. If it is, Co-op can arrange a no-obligation appointment with a consultant to help explain the process and provide a fixed fee quotation, which will be payable if you choose to instruct Co-op Legal Services to administer the estate.

Co-op Membership

Co-op Members would save £100 or 5% off probate and estate administration services, whichever is higher, provided by Co-op Legal Services.

Contact us

For advice or to find out more call Co-op Legal Services direct on the number below

0330 041 7781

Alternatively, speak to your local branch to find out more

Co-op Legal Services offer a national service across England and Wales and are able to assist with a range of legal services including Probate and Estate Administration and Bereavement advice and support.  No Co-op membership is required.

The Co-operative Legal Services and Co-op Legal Services are trading names for Co-operative Legal Services Limited, Company Number 05671209.  Co-op Legal Services is authorised and regulated by the Solicitors Regulation Authority under registration number 567391.  The registered office is 1 Angel Square, Manchester M60 0AG. The professional rules are set out in the SRA Code of Conduct.

A list of the Directors is available for inspection at our registered office.  VAT Number 403314604

In Scotland and Northern Ireland different laws apply; Co-op Legal Services can refer you to an approved panel for most services.  Terms and conditions apply. If you’d like to see them, just ask.

All legal documentation is prepared for you by Co-op Legal Services.

The Newcastle Building Society is an introducer to Co-op Legal Services for Probate Services and Bereavement Notification Services.  The Newcastle Building Society will receive a fee for referrals to Co-op Legal Services.