Switching Your Mortgage Deal

What happens when my mortgage deal ends?

We write to all customers with a fixed term mortgage 12 weeks ahead of your current deal ending, with details of our latest deals based on our current mortgage balance and the value of your home. At this point you have the following options:

• Switch your deal online
• Speak to a mortgage advisor

Your letter will include a unique reference code which will allow you access to our online Mortgage Switching Service.*

Access Mortgage Switching Service

Our online Mortgage Switching Service can only be used with a unique reference number which is issued ahead of your current deal ending.  The service can only transfer existing mortgage balance to a new deal.  If you are looking to make any other changes (for example further borrowing) please call us on: 0345 606 4488.

*If you require mortgage advice, your circumstances have changed, you disagree with the valuation we have provided or you have multiple parts to your mortgage you are unable to switch your deal online. If any of these circumstances apply to you, please call us on 0345 606 4488 to discuss further.

Please note once your mortgage maturity date has passed you will be unable to arrange a transfer online.

Another advantage of remaining with Newcastle Building Society is, as we already have all of your details, moving your mortgage to a new rate couldn’t be easier. If you are happy to switch to a new rate without the need for mortgage advice, you can do this by completing a simple form and we don't need to carry out any credit checks or see you payslips again.

If you're unsure which rate to switch to, or your circumstances have changed, we offer a free, fully advised interview service with one of our qualified mortgage advisers. Simply call us on 0345 606 4488. We have appointments available from Monday to Friday, 9am to 5pm.

What happens if I would prefer to have mortgage advice?

If you're unsure which rate to switch to, or your circumstances have changed, we offer a free, fully advised interview service with one of our mortgage advisers. Simply call us on 0345 606 4488. We have appointments available from Monday to Friday, 9am to 5pm.

What's more, if you wish to switch to one of our current mortgage deals we would be happy to arrange the switch before your current mortgage term matures. To say thank you for your continued loyalty we will waive any early repayment charges (if applicable) which means you could potentially save money earlier.

If you do nothing, when your current deal comes to an end, your mortgage will usually revert to our Standard Variable Rate.

What happens if my current deal isn't due to end and I'm looking to switch mortgage?

You don’t have to wait until your existing deal ends to review your mortgage. If you'd like to review your mortgage at any point, call us on 0345 606 4488. We have appointments available from Monday to Friday, 9am to 5pm.

Your ability to switch mortgage will depend on a number of factors, including the term of your existing deal, the value of your property, the amount of your loan which is still outstanding, and whether your circumstances meet our lending criteria.

Our qualified advisers will be happy to talk you through everything including whether you'll be able to switch your mortgage, and which is the best mortgage deal available that suits your needs.