Tracing Lost Accounts

There are a number of different ways you can try to trace forgotten and lost accounts.

If you believe you have a lost or forgotten an account with us there are three ways you can search for it.

  • Online - Simply go to and use this FREE service to help you trace your lost savings accounts
  • By post or in branch - Download this lost accounts leaflet, print it off and post it to the BSA address given or if it is specifically a Newcastle Building Society Account post it to us at:

    Principal Office
    1 Cobalt Park Way
    NE28 9EJ

Alternatively you can take this form to one of our branches.

  • Phone - Copies of lost accounts application forms can be obtained by phoning the Building Societies Association on 020 7520 5900.

We participate in the unclaimed assets scheme established under the Dormant Bank and Building Society Accounts Act 2008.