Find a Branch

Enter your postcode below to search for your nearest branch.

Please note: We are doing everything possible to maintain full service including extending our opening hours back to more normal hours.

At times we may still see challenges caused by COVID-19 so please always call ahead if travelling any distance or making a special trip.

If you’d like to open a new account in-branch, you may need to arrange an appointment. Before visiting please call ahead. 


  • 34/35 Craster Court,
    NE23 6UT

  • Tel : 01670735813

  • Monday 9:00am - 4:00pm
    Tuesday 9:00am - 4:00pm
    Wednesday 9:00am - 4:00pm
    Thursday 9:00am - 4:00pm
    Friday 9:00am - 4:00pm
    Saturday 9:00am - 12:00pm
    Sunday Closed - Closed
Book an appointment

In-branch services

  • Financial Adviser – Appointment only
  • Estate Planning Consultant – Appointment only
  • Mortgage Adviser - Via telephone
  • Insurance Specialist – Offering both face to face & telephone home insurance quotes


  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping


  • Private interview room(s).
  • Free parking available (up to 4 hours). 

Additional Information

  • Branch Manager – Pauline Baldwin
  • This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.
  • Book an appointment

General Information

Our Cramlington branch can be found right in the centre of Manor Walks shopping centre. The branch can be accessed by public transport and by car, with parking facilities that allow up to 4 hours parking free of charge. Within the branch, our team of dedicated staff will be able to assist you with a range of products and services, including mortgages, savings and insurance.

You can also talk to a Newcastle Financial Adviser who can provide you with face to face financial advice on pensions, investments, inheritance tax planning and life protection. If you’d prefer to discuss something confidential, we have private interview rooms to use.