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Our Gateshead branch is located just over the Tyne Bridge, situated in Trinity Square, on the site of the old Get Carter car park, just a short walk from The Sage and The Baltic. The branch opened in July 2016 and provides customers with a bright, modern experience. Our branch staff can provide a quote for insurance, information on mortgages or you can talk to a Newcastle Financial Adviser who will provide you with face-to-face financial advice.

Within our modern and user-friendly branch, we have a vibrant and friendly team who provide the local community of Gateshead with a welcoming customer experience.

Branch information


  • 12 Ellison Walk
  • Trinity Square
  • Gateshead
  • Tyne & Wear
  • NE8 1BF

0191 477 2547

Opening times

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 9:00am - 11:45am
Sunday Closed

This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.


  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice
  • Estate Planning Consultant – In branch and at home advice
  • Insurance Specialist – In branch and telephone review

Facilities and accessibility

  • Private interview room(s)
  • Community Space
  • Parking nearby
  • Automatic door
  • Level access
  • Hearing aid loop
  • Slow Shopping - 2:00pm - 4:00pm Thursday

Meet the team

Charlotte Williams, Newcastle Building Society Branch Manager

Charlotte Williams

Branch Manager

Paul Richardson

Paul Richardson

Newcastle Financial Adviser - Gateshead & Newcastle

Branch - News

A group of Newcastle Building Society waving their arms in the air and stood behind a sign that says "Winner!"

Celebrating double success at industry awards

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Two of our colleagues from Newcastle Financial Advisers inside our Head Office at Cobalt Business Park. On the left is Beth Hunter, Paraplanning Team Leader, and on the right is Beth Muir, Operations Team Leader.

Newcastle Financial Advisers strengthens operations team

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A group of people standing in a stream.

Making a splash with environmental improvement projects

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Meet your Financial Adviser

You can arrange an appointment to meet with Paul, our Gateshead Branch Financial Adviser, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Gateshead or give us a call, we're always happy to chat.

0191 477 2547