Newcastle Building Society - Home

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Our Sunderland branch is located in the heart of Sunderland. Offering a range of mortgage and savings products, along with access to face-to-face financial advice from Newcastle Financial Advisers Limited, our Sunderland branch will provide you with a valuable experience.

The branch is just a short walk away from the train station and parking is available close by within the Bridges shopping centre. The friendly and approachable team of staff will assist you with your needs and ensure that your visit is a good one.

Branch information


  • 14 Waterloo Place
  • Sunderland
  • Tyne & Wear
  • SR1 3HT

0191 565 0464

Opening times

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 9:00am - 11:45am
Sunday Closed

This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.


  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice
  • Estate Planning Consultant – In branch and at home advice
  • Insurance Specialist – In branch and telephone review

Facilities and accessibility

  • Private interview room(s)
  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping - 2:00pm - 4:00pm Wednesday

Meet the team

Newcastle Building Society colleague

Robert Boak

Branch Manager

Colin Arundel

Newcastle Financial Adviser - Sunderland

Branch - News

Funding boost helps East Durham Trust support those in crisis

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Exterior of Newcastle Building Society Cobalt Head Office

Base rate change updates

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Andrew Haigh stood outside

Newcastle Building Society announces 2022 half year results

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Meet your Financial Adviser

You can arrange an appointment with Colin, our Sunderland Branch Financial Adviser, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Sunderland or give us a call, we're always happy to chat.

0191 5438631