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Home Our branches Hartlepool

Our Hartlepool branch sits on York Road, just off Park Road, opposite the central library. With a modern interior design and layout, the branch includes a dedicated space for local community groups and charities to use, free of charge.

The branch offers a range of products and services, including mortgages, savings and access to face-to-face financial advice from Newcastle Financial Advisers. Our friendly team look forward to welcoming you into the branch soon.  

Find out more about Hartlepool

Branch Manager of Hartlepool, Carrieanne, stood in front of the branch smiling.

Meet Carrieanne Wilford, Hartlepool’s Branch Manager
The outside of the Newcastle Building Society Hartlepool branch, with a coming soon sign displayed in the window.

Finishing touches on Hartlepool branch following refurbishment
Newcastle Financial Adviser, Iain Patterson, smiling.

Hartlepool's Financial Adviser, Iain Paterson

Branch information

Address

  • 133/135 York Road
  • Hartlepool
  • Cleveland
  • TS26 9DR

01429 233 014*

Opening times

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 11:45am
Sunday Closed

Services

  • Savings Review Service - In branch and telephone
  • Mortgage Adviser – Telephone advice
  • Financial Adviser – In branch, telephone and video advice
  • Passbook Accounts - In branch

Facilities and accessibility

  • Private interview room(s)
  • Community space
  • Automatic door
  • Level access

Meet the team

Carrieanne Wilford, Newcastle Building Society Branch Manager

Carrieanne Wilford

Branch Manager

Iain Patterson

Iain Paterson

Newcastle Financial Adviser - Hartlepool

Read more about Iain Paterson

Branch - News

Newcastle Building Society's Cobalt office

Newcastle Building Society announces 2025 financial results

06 March 2026

 Monument branch colleagues inside the branch beside a Changing Lives banner and staff member.

A community effort to help change lives this winter

20 January 2026

 A person dropping a wooly hat into a festive donation bin.

Help Change Lives this Christmas

18 December 2025

Meet your Financial Adviser

You can arrange an appointment to meet with Iain, from Newcastle Financial Advisers, even if you're not currently a customer.

Find out more

Need some help?

Pop in to see us in Hartlepool or give us a call, we're always happy to chat.

01429 233 014*

See above for branch opening times

Newcastle Building Society introduces to Newcastle Financial Advisers Limited for advice on investments, pensions, life and protection insurance, and inheritance tax planning. Aspects of inheritance tax planning are not regulated by the Prudential Regulation Authority nor the Financial Conduct Authority. Newcastle Financial Advisers is a trade name of Newcastle Financial Advisers Limited which is an appointed representative of The Openwork Partnership a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by the Openwork Partnership on 05/03/2026.

*Calls to 01 numbers are standard UK geographic landline numbers that are typically included in any bundled minutes or free call packages. The actual cost you are charged will depend on your landline or mobile provider. Please contact them to get information about the cost of the call. We may monitor and record telephone calls for training and security purposes.