Find a Branch

Enter your postcode below to search for your nearest branch.

Please note: We are doing everything possible to maintain full service including extending our opening hours back to more normal hours.

At times we may still see challenges caused by COVID-19. Please always call ahead if travelling any distance or making a special trip.


  • 7/8 Horsemarket,
    County Durham
    DL1 5PW

  • Tel : 441325383656

  • Monday 09:15am - 5:00pm
    Tuesday 09:15am - 5:00pm
    Wednesday 09:30am - 5:00pm
    Thursday 09:15am - 5:00pm
    Friday 09:15am - 5:00pm
    Saturday Closed - Closed
    Sunday Closed - Closed
Book an appointment

In-branch services

  • Financial Adviser – Appointment only
  • Estate Planning Consultant – Appointment only
  • Mortgage Adviser - Via telephone
  • Insurance Specialist – Offering both face to face & telephone home insurance quotes


  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping


  • Private interview room(s).

Additional Information

  • Branch Manager – Steve Webster
  • This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.
  • Book an appointment

General Information

The Darlington branch is a brand new branch and sits right in front of the Market Cross statue. The branch is just a short walk away from the train station and is easily accessible. The dedicated team of staff can assist you with your needs and will strive to ensure you have a pleasant experience with Newcastle Building Society. Mortgages, savings and access to face to face financial advice from Newcastle Financial Advisers Limited are some of the services we offer here at our Darlington branch.