Find a Branch

Enter your postcode below to search for your nearest branch.

Please note: We are doing everything possible to maintain full service including extending our opening hours back to more normal hours.

At times we may still see challenges caused by COVID-19 so please always call ahead if travelling any distance or making a special trip.

If you’d like to open a new account in-branch, you may need to arrange an appointment. Before visiting please call ahead. 


  • 12 Ellison Walk,
    Trinity Square,
    Tyne & Wear
    NE8 1BF

  • Tel : 01914772547

  • Monday 9:00am - 4:00pm
    Tuesday 9:00am - 4:00pm
    Wednesday 9:00am - 4:00pm
    Thursday 9:00am - 4:00pm
    Friday 9:00am - 4:00pm
    Saturday 9:00am - 11:45am
    Sunday Closed - Closed
Book an appointment

In-branch services

  • Financial Adviser – Appointment only.


  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping


  • Private interview room(s)
  • Community Space

Additional Information

  • Branch Manager – Dale Barclay
  • This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.
  • Book an appointment

General Information

Our Gateshead branch is located just over the Tyne Bridge, a short walk from The Sage and The Baltic. Situated in Trinity Square, on the site of the old Get Carter car park, there is plenty of free parking, making our branch very accessible. Our new branch opened in July 2016 and provides customers with a bright, modern experience. Our branch staff can provide a quote on insurance, information on mortgages and you can talk to a Newcastle Financial Adviser who will provide you with face to face financial advice.

Within our modern and user-friendly branch, we have a vibrant and friendly team who provide the local community of Gateshead with a welcoming customer experience.