Find a Branch

Enter your postcode below to search for your nearest branch.

Please note: We are doing everything possible to maintain full service including extending our opening hours back to more normal hours.

At times we may still see challenges caused by COVID-19 so please always call ahead if travelling any distance or making a special trip.

If you’d like to open a new account in-branch, you may need to arrange an appointment. Before visiting please call ahead. 

Chester Le Street

  • 42 Front Street,
    Chester Le Street,
    County Durham
    DH3 3BG

  • Tel : 01913885266

  • Monday 9:00am - 4:00pm
    Tuesday 9:00am - 4:00pm
    Wednesday 9:00am - 4:00pm
    Thursday 9:00am - 4:00pm
    Friday 9:00am - 4:00pm
    Saturday 9:00am - 11:45am
    Sunday Closed - Closed
Book an appointment

In-branch services

  • Financial Adviser – Appointment only.


  • Automatic door
  • Level access
  • Low level counter
  • Hearing aid loop
  • Slow Shopping


  • Private interview room(s).

Additional Information

  • Branch Manager – Sarah Colvil
  • This branch may be closed for a lunch break from 1pm to 2pm, Monday to Friday. Please call to check with the branch if you plan to visit between these times.
  • Book an appointment

General Information

Situated in the heart of the high street, our Chester-le-Street branch offers a wide variety of savings and mortgage products. The branch sits just opposite the entrance to St. Cuthbert’s Walk Shopping Centre and is easily accessible, with car parks located at the rear of the branch. Within the branch, our dedicated team of staff offer you a professional and friendly service and you can talk to a Newcastle Financial Adviser who will provide you with valuable face to face financial advice.

Our recently refurbished branch is light, bright and modern, though maintains the values of a traditional building society to ensure all our customers receive a memorable experience.