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Your health and happiness is important to us.

Not only is it good for you – if you’re feeling good and positive your colleagues, customers and clients are going to feel it too. 

We provide a range of opportunities to boost your health and wellbeing during your working day, including free yoga classes, an on-site gym, dedicated wellbeing time and an online wellbeing hub with lots of useful tools and tips. 

As part of our ongoing focus on health and wellbeing, we have 27 Health and Wellbeing Advocates across our business, who continuously engage with our colleagues with health and wellbeing campaigns. 

Learn more about our commitment to the health and wellbeing of our colleagues

Mental health

We all have mental health, just as we have physical health. How we feel can vary from good mental wellbeing, to difficult feelings. To support our colleagues' mental wellbeing we have 18 trained mental health first aiders in our business. 

As well as supporting our colleagues on a 1-1 confidential basis, our first aiders develop resources and campaigns for our colleagues. 

Some of the key topics they have worked on so far include:

  • 'Supporting your mental health'
  • Mental health first aiders
  • Employee Assistance Programme (EAP)
  • Line manager resources
  • Domestic abuse
  • Men's mental health
  • Self care
  • Caring for others

Supporting our line managers

All of our line managers have taken part in specific mental health training to enable them to support our colleagues across the business and to help them take care of themselves when dealing with difficult situations. In addition we run sessions on Managing Absence and Wellbeing to further equip managers to be able to support our colleagues' health and wellbeing.

External support for our colleagues

Alongside the resources and support available within the Society, colleagues and those they live with also have access to our Employee Assistance Programme (EAP), which is operated by MetLife.

Any information or conversations with our EAP will always remain confidential and a lot of the services are available 24 hours a day, 7 days a week so no matter what time of day our colleagues would like some support, there will always be someone there to talk to.

Our Employee Assistance Programme offers a number of support mechanisms for our colleagues on topics such as mental wellbeing, financial wellbeing and physical wellbeing.

Supporting colleagues working from home

We’re committed to encouraging colleagues to prioritise their wellbeing and we’re thrilled to see the impact this has had on our colleagues.

We’ve created an abundance of working from home support and training sessions to help our colleagues. 

We also have an online Health and Wellbeing community where our colleagues share their hints, tips and experiences with maintaining positive wellbeing at this time. 

We also have Society wellbeing principles that look to support colleagues with protected wellbeing time and support around how we can best look after each other.

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