Our Culture

Here at Newcastle Building Society we are very proud of our culture, values and commitment to our local communities. Our culture is one that has the customer at its heart, that acts with pace and ambition and is committed to ongoing investment in our staff. To find out what it is like to work for our business and to learn about the support we provide for our staff, take a look at the video and pages below.

  • Who we are

    Who we are

    Here at Newcastle Building Society, we focus on doing the best we can for our members and customers, our local communities and our employees.

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  • Our Values

    Our Values

    Our success rests upon our colleagues providing great service and knowledge to our members every day. Motivated colleagues are fundamental to our continued success, so we’re committed to giving our people the opportunity to be the best they can be.

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  • Behaviours


    The Newcastle Building Society Behaviours summarise the key behaviours, skills and knowledge required by all roles to help us achieve our vision and organisational goals and support our customer focused culture.

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Help and FAQs

Do you have a question or would you like help?

View our FAQs and Help section