Investors in People

Newcastle Building Society first achieved Investors in People recognition in 1993, Silver status in 2014 and Gold status in 2017 in recognition of our commitment to staff engagement.

Setting the standard

The Investors in People standard has three key principles:

  • Leading – Creating purpose in a changing environment, whilst motivating through change, have become essential skills for many roles. 
  • Supporting –The way jobs are designed, reward is structured, performance is managed, and the autonomy people have to make decisions
  • Improving –Fostering innovation to constantly find new ways to achieve the ambition of the organisation


There is a wealth of learning and development activity and innovative approaches to learning, with many examples of day-to-day learning from experiences and sharing good practice with colleagues.

Other areas of strength included:

  • Values – having strong values and making them ‘real’
  • Social responsibilities – having a strong sense of alignment to the local community
  • Communication – both organisation wide and within teams
  • Achieving a work-life balance
  • Management effectiveness – staff having a strong and supportive relationship with their direct manager
  • Recognition of achievement and good performance
  • Career development – many people gaining additional accreditations and good examples of people who have achieved promotion